Effective Date: March 24, 2026

At The Dragon Slayers’ Guild (“DSG,” “we,” “our,” or “us”), we believe support should feel safe, clear, and respectful. This Privacy Policy explains what information we may collect, how it may be used, and the choices you have when you visit our website or connect with us through forms, chat, or other services.

Who we are

The Dragon Slayers’ Guild is a community-centered organization offering support, connection, and access to resources for disabled individuals, people with chronic health conditions, and people navigating mental health challenges.

What personal data we collect and why we collect it

We may collect information you choose to provide, including your name, email address, phone number if you provide it, messages sent through forms or chat tools, and any information you choose to share when asking about programs, services, events, equipment, funding, or other resources.

We may also collect limited technical information automatically through our website or the third-party tools we use, such as your IP address, browser type, device type, and basic website usage information.

We collect this information so we can respond to questions, provide support, share information about DSG programs and services, improve the website experience, maintain records for administrative and safety purposes, and meet legal or operational obligations.

Comments

If visitors leave comments on the site, we may collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

If you are not using blog comments on your site, you can remove this section.

Media

If you upload images or files to the website, avoid uploading files that contain embedded location data or other unnecessary personal information.

Contact forms

If you contact DSG through a website form, we may collect the information you submit so we can respond to your message, provide support, answer questions, or follow up about programs, services, or events.

Information submitted through forms may be stored by DSG and/or by trusted third-party services used to operate the website and communications systems.

Chat tools and Warmline communications

If you use a DSG chat feature, Warmline widget, or other chat-based service, messages may be stored by DSG and/or the third-party platform used to provide that service.

Information shared through chat may be reviewed by authorized DSG team members, volunteers, or peer support team members for support, training, quality, safety, and recordkeeping purposes.

Please only share what feels comfortable. No internet-based communication can be guaranteed to be fully secure or fully confidential.

Cookies

Our website may use cookies or similar technologies to help the site function properly, remember preferences, improve performance, and better understand how visitors use the site. You can usually control cookie settings through your browser.

Embedded content from other websites

Pages on this site may include embedded content such as videos, images, maps, calendars, forms, or social media content. Embedded content from other websites behaves in the same way as if you visited those websites directly.

Those websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content according to their own privacy policies.

Analytics

We may use analytics or similar tools to better understand how visitors use our website, improve content, and strengthen the overall user experience.

Who we share your data with

We do not sell your personal information.

We may share information when reasonably necessary with trusted service providers or platforms that help us operate our website, forms, chat systems, scheduling tools, payment tools, or other programs and services.

We may also share information to comply with legal obligations, to protect the safety, rights, or property of DSG, our users, volunteers, or others, or if we believe someone may be at immediate risk of serious harm.

How long we retain your data

We may keep submitted information, messages, and related records for as long as reasonably necessary for administrative, operational, safety, training, legal, or recordkeeping purposes.

What rights you have over your data

You may contact us to request updates or deletion of information you have submitted, to the extent we are able to honor that request and consistent with legal, safety, administrative, or operational obligations.

Where your data is sent

Information submitted through our website, forms, or chat tools may be processed through trusted third-party services we use to operate DSG, such as website hosting, form tools, spam protection services, scheduling tools, chat platforms, analytics tools, or payment processors.

Important limitations

DSG is a peer support and community support organization. Our services are not a substitute for emergency services, crisis intervention, medical care, therapy, legal advice, or financial advice.

Using our website, forms, chat tools, or programs does not create a therapist-client, attorney-client, doctor-patient, or other licensed professional relationship.

If you are in immediate danger or experiencing an emergency, call 911. If you are in emotional distress or crisis, call or text 988.

Children’s privacy

DSG does not knowingly collect personal information online from children without appropriate permission where required. If you believe a child has submitted personal information through our website without proper consent, please contact us so we can review and address the situation.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Effective Date above.

Contact information

If you have questions about this Privacy Policy or how information is used, please contact us at:

The Dragon Slayers’ Guild
connect.village.dsg@outlook.com